First of all, what exactly IS a transformational organization? And what are the benefits of creating one? Let me answer those 2 questions first before discussing how to create one. What is a Transformational Organization? First and foremost, a transformational organization is a company lead by people who have HIGH emotional and social intelligence. The […]
I know. It seems hard to believe. How can a company that handles complaints and issues for a living make a difference in anyone’s life? And to make matters worse, I constantly hear the comment (once I disclose that I lead a condo management company) “That must be a hard job with everyone always complaining”. And […]
As a CEO of a condo management company over the last 13 years, I have come across some interesting beliefs shared by board members, homeowners and people affiliated with the industry in some way, shape or form. So here are the top 10 myths: MYTH: Hiring a low cost/cheap condo association company saves the condo […]
Condo association board members and homeowners are constantly pondering this question. And the converse of the question is equally as important to address: Does it pay to hire a more costly condo management company? I will address the first question in the following blog and answer the second question in a subsequent blog posting. Why […]
One of the most common question asked by condo association board members AND homeowners is whether or not it is a good investment to hire a management company. This question is of particular relevance to smaller associations that are under 25 units. Coincidentally, the vast majority of condo associations in Illinois are under 25 units. […]
As a community association business owner over the last 13 years, I have heard countless stories on how condo association boards hired low cost management companies to save money. But the question that really needs to be asked is “Does that really save associations money overall?”. I will attempt to address this very important question […]
This is a question that I have pondered for a long time. And this question really applies to all service industries especially the community property management industry. As a business owner, I get that businesses are usually looking to add new clients. But at what expense? So here are my thoughts on how some companies […]
This is a question that is asked frequently by condo association board members and homeowners. There is really no scientific formula that is applicable to address this question. There are however a number of key factors that help determine the answer. Determine Funding Methodology. Does the association want to operate on the principle of full […]
Are you considering switching management companies for your condo association, townhome association or perhaps your HOA? When is it a good idea to switch? When is it a BAD idea? Then again, why switch if it won’t really make a significant improvement in how the association is managed. Here are the key areas to consider […]
To get more information on the ACTHA event, click HERE. For the registration form, click HERE Click HERE for the full brochure. Attention board members, homeowners, and vendors serving the community association industry! The ACTHA 2014 Spring conference is fast approaching. As a board member, you will have a chance to attend seminars that will help […]