First of all, what exactly IS a transformational organization? And what are the benefits of creating one? Let me answer those 2 questions first before discussing how to create one.
What is a Transformational Organization?
First and foremost, a transformational organization is a company lead by people who have HIGH emotional and social intelligence. The leaders of these organizations live a journey of continuous improvement and are always looking to live more consciously. The model exemplified by the leadership then permeates throughout the rest of the organization and all the employees are encouraged to also live more consciously.
Secondly, a transformational company not only offers a product or service but compliments that offering with the delivery of an experience to its clients that is highly memorable and actually transforms the clients into higher conscious beings. The employees deliver an experience to the clients that actually improves their lives, makes the clients feel more seen and heard and creates deeper relationships.
What Are The Benefits Of Creating A Transformational Organization?
- The interaction between provider and client is dramatically more enjoyable for the client
- It increases the memory of the experience ie. the client will remember the interaction
- Creates much deeper relationships between the provider and client
- Results in much longer client retention rates
- Results in higher employee moral and employee retention rates
- More raving fans for the company
- More referrals AND
- Higher revenues for the company
How to CREATE a Transformational Organization?
Now that we have discussed the definition and the benefits of a transformational organization, let’s get to the meat and potatoes of the blog. HOW do you create this amazing type of organization?
It is actually very simple. It starts with INTENT. The intention of the leadership of the organization must include this vision. And the vision is to CREATE a transformational organization. The power of intention is virtually unlimited and is the main ingredient to create this kind of organization.
Once the intent is there and is part of the vision of the leadership, then it becomes an exercise on changing the way the organization delivers the product or service. It becomes a function of taking a look at all the ways the organization interacts with the clients and re-engineering the way the company delivers the experience. The beauty is that this methodology can apply to ANY type of organization.
Summary
The benefits of creating a transformational organization are endless and will translate to levels of success that organizations would never otherwise have experienced. As an owner of a business over the last 13 years, I can personally attest to the benefits of creating a transformational organization. And I am honored to share my perspective and benefits of doing so.
It takes a lot of hard work, dedication, and relentless effort to create a transformational organization that serves clients in the best ways humanly possible. But the rewards are priceless.
About the Author:
Salvatore J. Sciacca aka “Condoboss” is one of the nation’s leading experts in the community property management industry. He is also the President and Founder of Chicago Property Services, Chicago’s #1 community property management company specializing in management and operations of condos/townhomes/HOA’s of 100 units and under. Salvatore is also the founder of managmycommunity.com (MMC), which is a state-of-the-art online support portal for community associations.
With over 20 years of industry experience, Salvatore is recognized for his extensive knowledge of capital planning, preventative maintenance, cost-saving measures and community building techniques. He holds industry stature as a Certified Manager of Community Associations (CMCA), the designation of Association Management Specialist (AMS) and is fully licensed as a manager (License #: 261.001386) through the State of IL.
Salvatore’s contact information is:
312-455-0107 x102
ssciacca@chicagopropertyservices.com
www.chicagopropertyservices.com