Our Mission and Guiding Principles

 

Humboldt Park Fieldhouse Gymnasium

Our Mission

  • To create a highly enjoyable community living experience for our association board members and homeowners.
  • To maximize the home resale value of our community association homeowners.
  • To implement cost savings measures wherever possible so that our association clients are operating in the most fiscally responsible manner.
  • To proactively plan capital expenditures so that our association clients are fully funded for upcoming projects.
  • To operate in the most proactive manner in order to minimize the possibility of emergencies, special assessments and other stressful circumstances for association homeowners and board members.
  • To educate our homeowners and board members so that they understand their roles and responsibilities within their community.
  • To foster the creation of an environment whereby our clients LOVE COMMUNITY LIVING

 

Our Guiding Principles

Fairness

Vintage 7 unit condo association in the Gold Coast of Chicago
  • We operate in a fair manner so that our clients know we have their best interests in mind at all times.  Our fees are fair and honest and our management agreement is the most detailed and transparent in the industry.

Accountability

  • We are 100% accountable for our actions and take responsibility in the unlikely event we make a mistake.  Our clients have peace of mind knowing that we take full ownership of our actions.

Respect

  • Our customer service is extremely friendly and respectful at all times to our clients and callers.  We realize at times our callers have a frustrating problem that they want resolved and CPS knows how to respond to these situations in a very polite and respectful manner.

Responsiveness

  • Our clients demand prompt responses from their management company and CPS does just that.  We have a state of the art online support system called ManageMyCommunity.com (MMC) that continuously monitors new and open issues to ensure that ALL issues are addressed and responded to in a timely manner.

Expert Advice

  • Our staff members are all highly trained experts in community association matters.  We are always learning from leading service providers within our industry about key topics such as fraud prevention and painting, to collections and evictions.  As a result, our team is the most knowledgeable and well trained in the industry.

 

Request Management Quote